E-Mail: all our emails are at hydromedonline.com (Example: mickeymouse@hydromedonline.com).

For sales, please use our on-line order system (click on the desired category on the top menu bar from our home page) for fastest service. For product related questions, or problems with ordering on the web, email sales (at hydromedonline.com). You are also welcome to fax us 24/7 at 818-893-6208.

For customer service matters, email is by far the most rapid service method. Email us at: customerservice ()

If you include:

full name and order number

order date, and order address

where and how you purchased
...we can usually get back to you with a full solution in one or at most two business days.

Customer Service By Telephone is always slower than by email. If you have email, email us first at. If email is not available to you, a live customer service representative is available M-F 2:30 - 5:00 PM Pacific Time Only at 818-893-6202. At any time, you are welcome to leave a message. Please leave a clear, slow message with all the information in the list just above. We cannot guarantee return calls in less than 4 business days.

Customer Service by Fax: 818-893-6208, please include all the info in the list above.

Please also note that customer service is not available on weekends and holidays.

For media inquiries, please email mediarelations (at hydromedonline.com).

Phone Numbers:

Sales ONLY Phone: (800) 560-9007
Fax: (818) 893-6208
Customer Service - Read the section above first! (818) 893-6202.

Post (snail-mail):

Hydro Med, Inc.
Suite 150
10200 Sepulveda Blvd.
Mission Hills, CA 91345

Web: